Gift Certificates are purchased just like any other item in our store. You can pay for them using the store's standard payment method(s). Once your payment has cleared, we will send the Gift Certificate by mail to the Shipping Address entered during checkout.
If you have funds in your Gift Certificate Account, you can use those funds to purchase other items in our store. At the checkout stage, an extra box will appear. Enter the amount to apply from the funds in your Gift Certificate Account. Please note: you will still have to select another payment method if there is not enough in your Gift Certificate Account to cover the entire cost of your purchase. If you have more funds in your Gift Certificate Account than the total cost of your purchase, the balance will be left in your Gift Certificate Account for future use.
For security reasons, you must have a regular store account to redeem Gift Certificates: they cannot be redeemed when using the 'Checkout as Guest' option.
During the checkout process, on the same page that you select a payment method there will be a box to enter a Redemption Code. Enter the Redemption Code here, and click the Redeem button. The code will be validated and the amount credited to your Gift Certificate Account. You can then use the amount to purchase any item from our store.
If you experience any difficulties redeeming Gift Certificates during checkout, please contact us immediately and we'll endeavour to resolve the issue as quickly as we can so that you may conclude your purchase. For general questions regarding the Gift Certificate System, please contact us by email.